Privacy Policy

Last updated: May 25, 2025

1. Introduction

Welcome to our educational question bank platform. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.

2. Information We Collect

2.1 Personal Information

When you register or use our services, we may collect:

  • Name and contact information (email address)
  • Account credentials
  • Payment information for premium services
  • Educational institution information

2.2 Usage Data

We automatically collect information about how you use our platform, including:

  • Questions viewed and answered
  • Time spent on different sections
  • Device and browser information
  • IP address and approximate location

3. How We Use Your Information

We use your information to:

  • Provide and maintain our services
  • Process transactions and send related information
  • Personalize your learning experience
  • Analyze usage patterns to improve our platform
  • Send important notices and updates
  • Prevent fraud and enhance security

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication
  • Secure payment processing

5. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of your data
  • Request deletion of your data
  • Object to processing of your data
  • Request data portability
  • Withdraw consent where applicable

To exercise these rights, please contact us at privacy@questionbank.com.

6. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

7. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

igcseonlinenotes@gmail.com